Returns & Exchanges

At Something Went Wrong, we believe your shopping experience should be error-free even when the product isn't quite right. We offer a 30-day window for returns and exchanges on all items in their original, unused condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online portal and enter your order number along with your email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging and include all tags and documentation that came with the product.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund or ship your exchange within 5 to 7 business days.