Frequently Asked Questions
Everything you need to know about shopping with Something Went Wrong.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 10-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please contact our support team to initiate a return label.
Can I track my order status?
Yes, once your order has shipped, you will receive an email containing a tracking number and a link to monitor your package's progress.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.
Are your products covered by a warranty?
All products come with a standard 1-year manufacturer warranty that covers defects in materials and workmanship under normal use.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated automatically at checkout.